Acute Trusts: Outpatient Surveys
- Abstract
-
Survey focuses on patients' experiences in Primary Care Trusts (PCTs), and in outpatient and accident and emergency departments in Acute Trusts. The surveys cover issues that affect the quality of care that patients receive and have been identified by patients as important to them.
- Main Topics/Subject Category
- Length of time patient waited for hospital outpatient appointment, general cleanliness of the department and toilet facilities, time spent with doctor, trust and confidence in doctor, information needs of the patient and health care advice provided etc.
- Variables
- http://www.esds.ac.uk/findi[…]&class=0&from=sn#gs
- Keywords
- England, age, appointments, cleaning, clinical tests and measurements, educational background, english (language), ethnic groups, gender, health, health advice, health consultations, health professionals, health services, hospital outpatient services, information needs, interpersonal trust, lavatories, medical care, medicinal drugs, physicians, time
- Identifier Variables
- HA, NHS acute trusts
- Economic/Subject Categories
- Quality measure, Proxies
- Area of Health System
- Secondary care
- Data Available
- Socio-economic, Demographic
- Data collecting organization (s)
- Picker Institute Europe
- Data Type
- Survey (cross-sectional)
- National/Regional
- National
- Coverage (date of field work)
- 2003, 2004
- Unit of Analysis
- Individual
- Sample
-
2003 survey: 90,552. 2004 survey: 84,280 adult patients (aged 16 years and over) who attended an outpatient appointment (excluding maternity or psychiatric clinics)
- Availability
- ESDS, UK Data Archive
- Conditions of Access
- Free registration access
- Link
- http://www.esds.ac.uk/findi[…]amp;key=Outpatient+Surveys+
- Contact
- caroline.powell@pickereurope.ac.uk