Ambulance Service Survey
- Abstract
-
This survey was designed to provide actionable feedback to each participating trust on patients' views of the ambulance care they had received in England. The survey covered only emergency ('999') and urgent calls attended by ambulance NHS trusts. It includes both patients who were taken by the ambulance crew to hospital, and those who were attended to but not taken to hospital.
- Main Topics/Subject Category
- Details of the incident, response to the telephone call, ambulance crew staff, courtesy and helpfulness of staff, advice and treatment given by staff, and respondent demographic details
- Variables
- See study questionnaire for variable list at: http://www.data-archive.ac.uk/[…]/5164%5Cmrdoc%5Cpdf%5C5164userguide.pdf
- Keywords
- England, age, ambulance services, cleaning, clinical protocols, clinical tests and measurements, emotional states, ethnic groups, families, friends, gender, health, health advice, health consultations, health professionals, health services, hospital services, information needs, interpersonal trust, medical care, medical diagnosis, medical history, pain, paramedical personnel, patients, right to privacy, social support, transport
- Identifier Variables
- PCT, NHS trust
- Economic/Subject Categories
- Quality measure, Proxies
- Area of Health System
- Secondary care
- Data Available
- Socio-economic, Demographic
- Data collecting organization (s)
- Picker Institute Europe and Healthcare Commission
- Data Type
- Survey (cross-sectional)
- National/Regional
- National
- Coverage (date of field work)
- 2004
- Unit of Analysis
- Individual
- Sample
-
12,282 adult patients who were taken by an ambulance crew to hospital, and those who were attended to but not taken to hospital, in England
- Availability
- ESDS Access and Preservation, UK Data Archive
- Conditions of Access
- Free registration access
- Link
- http://www.esds.ac.uk/[…]/snDescription.asp?sn=5164&key=ambulance
- Contact
- caroline.powell@pickereurope.ac.uk
- Publications
- Chambers JA and Guly HR. The need for better pre-hospital analgesia. Archives of Emergency Medicine 1993; 10: 187-192