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Survey of the views of adult inpatients ask about the experiences of people who have been admitted to hospital overnight or for longer. The Inpatient Survey, 2004 was designed to provide actionable feedback to each participating NHS trust on patients' views of the care they had received as in-patients, as well as providing the Healthcare Commission with patient-focused indicators to feed into the 2004 performance ratings for acute and specialist trusts.
Main Topics/Subject Category
Health services and medical care
Admissions to hospital (routine and emergency), organisation of care and treatment, waiting time, courtesy of and confidence in medical and nursing staff, privacy, noise, cleanliness of bathrooms and lavatories, medical consultations, medicines and treatment prescribed and whether enough information and guidance were provided, choice and decision-making with regard to admission and treatment, clinical tests performed, information received by families and persons close to respondent, respondents' demographic characteristics
England, age, bathrooms, choice, cleaning, clinical tests and measurements, decision making, drug side-effects, educational background, emergency and protective services, ethnic groups, families, food, gender, health, health advice, health consultations, health professionals, health services, hospital admissions, hospital outpatient services, hospitalization, information, information needs, interpersonal trust, lavatories, medical care, medicinal drugs, noise pollution, nurses, pain, patients, performance, physicians, time
Identifier Variables
PCT, HA, NHS trust
Economic/Subject Categories
Quality measure, Proxies
Area of Health System
Secondary care
Data Available
Data collecting organization (s)
Picker Institute Europe
Data Type
Survey (cross-sectional)
Coverage (date of field work)
Unit of Analysis
88,308 adults in England who had had at least one overnight stay in hospital during the sampled period and were not maternity or psychiatry patients
ESDS, UK Data Archive
Conditions of Access
Free registration access
Jenkinson C, et al. Patients’ experiences and satisfaction with health care: results of a questionnaire study of specific aspects of care. Qual Saf Health Care 2002; 11: 335–339