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The National Health Service (NHS) programme of patient surveys began in 2003, and was conducted by the Commission for Health Improvement (CHI), along with the Commission for Healthcare Audit and Inspection (CHAI). Administration of the programme was taken over by the Healthcare Commission in time for the 2004 series. This survey focused on patients' views of the mental health care they had received.

Main Topics/Subject Category
Relationships with healthcare professionals, medication, care and treatment, care plan, care review, support in the community, crisis care and standards.
England, age, appointments, care in the community, community health services, counselling, day centres, drug side-effects, emotional states, families, friends, gender, health, health advice, health consultations, health professionals, health services, hospital outpatient services, hospitalization, information needs, interpersonal trust, legislation, medical care, medical diagnosis, medicinal drugs, mental disorders, mental health, nurses, psychiatrists, telephone help lines, trust
Identifier Variables
PCT, NHS trust, HA
Economic/Subject Categories
Quality measures, Proxies, Mental health
Area of Health System
Secondary care
Data collecting organization (s)
National Centre for Social Research
Data Type
Survey (cross-sectional)
Coverage (date of field work)
2006, 2007, 2008
Unit of Analysis

Sample size ranges from 66,648 - 21, 047. Completed questionnaires returned from adult mental health patients who were on the Care Programme Approach (CPA) at each PCT, and had used community mental health services

ESDS, UK Data Archive
Conditions of Access
Free registration access
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