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Feedback report for NHS trusts; each trust was provided with a summary report on its scores in the 2002, 2005 - 2008 survey for adult inpatient survey, so that the trust can benchmark its performance against that of other trusts and identify any areas for improvement.

Main Topics/Subject Category
Admission to hospital, hospital and ward, doctors, nurses, care and treatment, operations and procedures, leaving hospital and overall view of stay in hospital.

Admission to hospital, the hospital and ward, doctors, nurses, your care and treatment, operations & procedures, leaving hospital, overall views.

Hospital, inpatient, NHS trust, satisfaction, feedback, performance, quality
Identifier Variables
NHS trust
Economic/Subject Categories
Quality measure, Proxies
Area of Health System
Secondary care
Data Available
Data collecting organization (s)
Care Quality Commission
Data Type
Coverage (date of field work)
2002, 2004, 2005, 2006, 2007, 2008
Unit of Analysis

All Patients with overnight stay in hospital or longer. Sample size varies each year. For example, the 2008 survey involved 165 acute and specialist NHS trusts and contains responses from more than 72,000 patients. While the 2007 involved 1661 acute and specialist NHS trusts and contains responses from just under 76,000 patients.

Care Quality Commission
Conditions of Access
Free access
Tel: 03000616161,